Legal
Privacy Policy
Mt. Pleasant Wash & Wax (“we,” “us,” or “our”) respects your privacy. This page explains what information we collect through our website, how we use it, and the choices you have. It applies to Mt. Pleasant Wash & Wax at 880 Lowcountry Blvd, Mount Pleasant, SC 29464.
Information We Collect
- Details you share through our forms — for example your name, email, phone number, and any message you send us.
- Newsletter sign-up details and your communication preferences.
- Membership and purchase information you provide when you join or manage an unlimited wash plan.
- Basic website usage data, such as browser type, pages visited, and how you reached our site.
How We Use Information
- To respond to your questions and requests.
- To set up, manage, and support wash memberships and detail appointments.
- To send updates, offers, or emails you asked to receive.
- To improve our site’s performance, usability, and security.
- To meet our legal and tax obligations.
Memberships & Online Payments
Unlimited wash memberships are sold and managed through our third-party membership and payment provider. When you join or manage a plan online, your payment details are collected and processed securely by that provider. We do not store full payment card numbers on our website.
Form Submissions & Communications
When you submit a form, we may store that submission in our website system so our team can review it and follow up, along with basic details like the date, time, and source (for example, a newsletter sign-up versus a contact form). Please share only what is needed to help you.
Cookies & Settings
We use cookies and similar technologies to keep the website running, improve performance, and understand how visitors use our content. You can accept or decline non-essential cookies from the banner, and adjust preferences in the cookie settings at any time. Cookie categories may include:
- Essential cookies — required for core site functionality and security.
- Analytics cookies — help us understand traffic and improve the experience.
- Functional cookies — remember your preferences.
You can also manage cookies in your browser settings. Blocking some cookie types may affect how the site works.
Analytics & Third-Party Services
We use trusted third-party tools for services like website hosting, analytics (for example, Google Analytics), membership and payment processing, scheduling, and our Google Business Profile. These providers may process information on our behalf under their own privacy terms.
Disclosure of Information
We do not sell your personal information. We may share information with service providers who help us operate the business, or when required by law.
Data Retention
We keep personal information only as long as needed for our operations, to provide the services you request, and to meet legal obligations.
Your Choices
- You can opt out of marketing emails at any time using the unsubscribe link.
- You can request access to, correction of, or deletion of your information where allowed.
- You can ask us to use an alternative way to contact you when available.
Children’s Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this site.
Policy Updates
We may update this Privacy Policy from time to time. Any changes are posted on this page with a new effective date.
Contact
For privacy questions or requests, contact us at info@mtpleasantwashandwax.com, call (843) 884-3035, or visit us at 880 Lowcountry Blvd, Mount Pleasant, SC 29464.